1. Accounts
1.1. To engage in wagering and use the Website, you must register on the website and create an account.
1.2. Each individual is allowed only one (1) account. Multiple accounts originating from the same household, IP, or PC are prohibited. Any attempt to create additional accounts may lead to account blocking and the voiding of bets. Any gains, deposits, winnings, or bonuses acquired while a duplicate account was active shall be forfeited and may be reclaimed by us. To open another account, please contact support via email. In such a case, the old account will be closed. If you realize you have multiple registered accounts, please notify us immediately to avoid potential account access blocking.
1.3. During registration, you must provide all requested mandatory information, including a valid email address. A valid email address is essential for password recovery. You are solely responsible for ensuring the accuracy and completeness of the information you provide.
1.4. You must choose a secure username and password during the registration process. Protect your login details and never share them with anyone. The Casino is not responsible for any misuse of your account due to your disclosure of login details to any third party.
1.5. SSL encryption is used for transaction security. All customer data is treated as confidential and will not be sold to third parties.
1.6. Withdrawals must be made using the same method as the deposit. For example, if you deposited with a credit card, the winnings from that deposit must be returned via credit card.
1.7. All information provided to ninecasino.one during the agreement’s term must be true, complete, and correct. You must promptly update us of any changes in this information.
1.8. Transferring funds to other players or receiving funds from other players into your account, as well as transferring, selling, and/or acquiring user accounts, is not allowed.
1.9. In the event of wagers confirmed or payments made in error by us, we reserve the right to cancel all such wagers and correct the error. If you become aware of software errors or omissions, you must refrain from exploiting them and immediately report them to ninecasino.one. Failure to do so may result in full compensation for related costs, including those incurred due to your failure to notify us.
1.10. The Company reserves the right to retain payments if suspicion or evidence of casino system manipulation exists. Criminal charges may be brought against individuals who manipulate or attempt to manipulate the casino system. We also reserve the right to terminate or alter any games or events offered on the Website.
2. Payouts
2.1. The minimum withdrawal amount is €50 or its equivalent. The maximum withdrawal amount depends on the payment method used. If the requested amount exceeds a specific payment system’s limit, it will be withdrawn in installments.
2.2. If we erroneously credit your account with winnings not rightfully yours due to technical or human error, the amount will remain our property and will be deducted from your account. If you have withdrawn such funds before we identify the error, the mistakenly paid amount becomes a debt owed by you to us.
2.3. Once funds are used, they cannot be refunded or canceled. Ninecasino reserves the right to pay significant winnings in monthly installments.
2.4. Verification procedures may be performed for each client at the first withdrawal, including providing copies of your passport, national identity card, utility bills, or debit/credit cards used for deposits.
2.5. It is the player’s responsibility to ensure the authenticity of all documents provided as part of the Know Your Customer (KYC) process. Providing fraudulent documents may result in the confiscation of deposits and potential winnings.
2.6. To make a withdrawal, a player must wager their active deposited amounts at least once. This is consistent with anti-money laundering practices. The player is responsible for paying all fees and taxes on their winnings according to their jurisdiction’s laws.
2.7. Withdrawals are supported via Original Credit Transfer (OCT) from Visa and Payment Transfer from Mastercard. However, the Website cannot guarantee successful credit card payment processing for all supported countries.
2.8. If a player mistakenly deposits cryptocurrency to another cryptocurrency network address, ninecasino.one will attempt to recover the amount only if it exceeds €5000. A 0.1 BTC fee will be charged for recovery, but success is not guaranteed.
2.9. Due to currency conversion by your bank or the Casino’s payment processing system, the amount deducted from your credit card may be slightly higher than the amount displayed during the transaction.
2.10. Withdrawal processing times can take up to 24 hours. The actual time for funds to reach your account depends on the payment method.
2.11. Withdrawals via bank transfers may be subject to additional charges by intermediary banks in exceptional cases, beyond the Casino’s control.
2.12. The maximum withdrawal limits are 2,500 €/$ per day, 7,500 €/$ per week, and 15,000 €/$ per month, unless otherwise specified in the Terms and Conditions of a specific promotion. Exceptions may apply to players with higher VIP levels, at the Casino’s discretion.
2.13. If you win more than 15,000 €/$, the Casino may divide the payout into monthly installments of up to 15,000 €/$ until the full amount is paid out.
2.14. The Casino may request additional documents (ID, payment systems, utility bills, etc.) in Latin or Cyrillic alphabet to verify a player’s account. If a player cannot provide these documents, video verification may be demanded.
2.15. The Casino may make a phone call to the number provided in your account as part of the KYC procedure. No cashouts will be processed until the account is fully verified.
2.16. Withdrawals via bank transfers may be subject to additional charges by intermediary banks, limited to the equivalent of 16 EUR.
2.17. The Casino is not a financial institution, and accounts do not accrue interest. Conversion or exchange services are not provided.
3. Bonuses
3.1. All bonus offers are strictly limited to one per person, family, home address, email address, IP address, telephone number, account number, credit or debit card number, e-wallet number (Neteller, Skrill, etc.), and one electronic device (computer, mobile phone, tablet, etc.).
3.2. Players can claim bonuses unless country restrictions apply to the bonus.
3.3. Bonus abuse is not allowed. Any abuse may result in the player being prohibited from receiving bonuses and the cancellation of winnings obtained through bonus funds, both during wagering and after completion.
3.4. Using bonus funds solely to progress through bonus stages is prohibited. For instance, using bonus or cash funds to progress through bonus stages and then completing the final stages with cash bets after bonus funds have been forfeited, lost, met wagering requirements, and converted to cash may result in voided winnings.
3.5. Fraudulent actions while playing with an active bonus to meet wagering requirements are not allowed. All winnings from such play may be canceled.
3.6. Bonuses have specific requirements, including a minimum deposit for obtaining the bonus, maximum bonus amount, wagering terms, maximum bet amounts while wagering, and time limitations, unless otherwise stated.
3.7. Maximum bet limits during wagering are defined. For slot games, the limit is 5 EUR or its equivalent, unless otherwise specified. For live games, the limit is 10 EUR or its equivalent, unless otherwise specified. This includes bets doubling after a game round has ended and bonus rounds within the game.
3.8. Winnings obtained from bonus funds are available for withdrawal after fulfilling wagering requirements.
3.9. All bonuses (unless otherwise specified) must be wagered 40 times before funds can be withdrawn.
3.10. Bonuses are sticky; they must be wagered before withdrawal, and real money is used before bonus funds. When bonus funds are lost, the bonus is lost.
3.11. The bonus is valid for 14 days unless otherwise indicated.
3.12. When the bonus period ends, unmet wagering requirements lead to the voiding of bonus money and winnings.
3.13. Players can request a withdrawal of their deposit before meeting bonus wagering requirements. In this case, the bonus and winnings are forfeited, but the remaining funds are returned to the player.
3.14. Only one bonus can be activated at a time, and deposit bonuses cannot be combined.
3.15. Players have the right to refuse any Casino bonuses.
3.16. Delays in game rounds, including Free Spins and bonus features, to play after wagering requirements have been met or new deposits are made with Free Spins or bonus features available in a game are prohibited.
3.17. Some games do not fully count bet amounts when wagering a bonus. In slot games, 100% of the bet is counted, except for specific restricted slots. Card games, roulette, poker, and video poker contribute only 5% of the bet.
3.18. Games with live dealers do not count toward wagering requirements.
3.19. All winnings requested for withdrawal will undergo verification procedures before processing.
3.20. The Casino has the right to revoke bonuses and winnings and confiscate all funds in the account if they were obtained dishonestly or in violation of these rules.
3.21. The Casino may amend and supplement these terms at any time.
3.24. Using bonus funds purely to progress through bonus stages is prohibited. For example, when using bonus or cash funds to progress through bonus stages and then completing the final stages with cash bets after bonus funds have been forfeited, lost, met wagering requirements, and converted to cash may result in voided winnings.
3.25. All bonuses are accrued in CEST time.
3.26. Players in a cooling-off period at the time of winning are not eligible for prizes.
3.27. The maximum winnings resulting from any no-deposit offer are capped at 100 EUR or the equivalent of the respective currency, unless otherwise specified. This includes winnings from no-deposit bonuses, no-deposit free spins, and cash rewards.
Welcome Package
4.1. Embrace the Bonus Bounty
Unlock a world of promotions, available exclusively to those who have completed their Welcome Package journey, including wagering. If you’ve been graced with an enhanced Welcome Bonus, there’s no need to wait for wagering to savor other tempting promotions.
4.2. Deposit Delights
To claim the first/second/third deposit bonuses, your deposit must meet the minimum requirement of at least 15 EUR, 20 CAD/AUD, 30 NZD, 15 CHF, 400 CZK, 270 ZAR, 30 BGN, 110 DKK, 110 HRK, 70 RON, 150 NOK, 6000 HUF, 60 PLN/PEN, 15000 CLP, 300 TRY, 0.10 LTC, 0.000337 BTC, or equivalent, unless otherwise specified.
4.3. Reaching Bonus Heights
The maximum first/second/third deposit bonus amount is an astounding 150 EUR, 225 CAD/AUD, 250 NZD, 150 CHF, 4000 CZK, 2500 ZAR, 300 BGN, 1100 DKK, 1100 HRK, 700 RON, 1500 NOK, 60000 HUF, 600 PLN/PEN, 150000 CLP, 3000 TRY, 0.812 LTC, 0.0055 BTC, or its equivalent, unless the enigmatic scrolls say otherwise.
4.4. Free Spins Unleashed
Unleash your Free Spins in the mystical Gates of Olympus or explore alternate realms with games like Aztec Magic, Aztec Magic Deluxe, Johnny Cash, Platinum Lightning, and Platinum Lightning Deluxe, all designed by BGaming.
4.5. Daily Delights
Following your first deposit, bask in the glow of 50 Free Spins every day for the next 5 days.
4.6. The Enchanted Duration
The Free Spin activation duration is 3 days, while the Free Spin duration and Free Spin result duration stretch to 7 days.
4.7. The Wagering Quest
Your deposit and its linked bonus must undergo a 35x wagering ritual, each proving their worth.
4.8. The Treasure Limit
The maximum win resulting from sign-up Free Spins is capped at 50 EUR, 75 CAD, 75 NZD, 75 AUD, 1250 CZK, 900 ZAR, 100 BGN, 375 DKK, 375 HRK, 250 RON, 500 NOK, 21000 HUF, 50 CHF, 200 PLN/PEN, 300 BRL, 50000 CLP, 1000 TRY, 0.7 LTC, 0.0019 BTC, or equivalent, unless the ancient scrolls foretell a different fate.
4.9. The Limited Elixir
All bonuses within the Welcome Package bestow their magic for a fleeting 7 days. Rest assured, these bonuses are automatically granted to your account without the need for secret incantations. Beware, for invoking a promo code for a Welcome Package bonus shall yield no rewards.
4.10. The Wagering Odyssey
Winnings from Welcome Offer Free Spins must embark on a journey through the wagering realm, 35 times over, to unlock their true potential.
4.11. A Different Destiny
Finnish players, alas, are destined for a different journey and shall not partake in the Welcome Bonus offer.
Section 5: The Grand Sportsbook Welcome Package
5.1. The Spectacle Unveiled
The grand spectacle of the Sportsbook Welcome Package awaits new players who have embarked on their journey at NineCasino. It is a gift bestowed upon the first 3 deposits, a gesture of hospitality that shall not be forgotten.
a. The 1st deposit bonus shall double your fortune, offering a 100% boost up to 100 EUR, 150 CAD, 200 AUD, 200 NZD, 300 PLN, 2000 CZK, 150 BGN, 25000 HUF, 1500 NOK, 300 RON, or its equivalent, unless the oracles state otherwise.
b. The 2nd deposit bonus shall raise your spirits with a 75% blessing up to 150 EUR, 250 CAD, 300 AUD, 300 NZD, 500 PLN, 3000 CZK, 200 BGN, 40000 HUF, 2300 NOK, 500 RON, or its equivalent, as foretold by the ancient runes, unless the stars decree otherwise.
c. The 3rd deposit bonus shall crown your adventure with a 50% marvel, gifting up to 200 EUR, 300 CAD, 400 AUD, 400 NZD, 600 PLN, 4000 CZK, 250 BGN, 50000 HUF, 3000 NOK, 600 RON, or equivalent, as the celestial scrolls decree.
5.2. The Limit of Grandeur
The maximum aura of these bonuses can only reach 100 EUR, 150 CAD, 200 AUD, 200 NZD, 300 PLN, 2000 CZK, 150 BGN, 25000 HUF, 1500 NOK, 300 RON, or its equivalent, as it is written in the celestial scrolls, unless the winds of fate steer you otherwise.
5.3. The Call to Adventure
To claim these mystical rewards, you must carefully select the desired bonus before making your deposit. The ceremony must be precise.
5.4. The Challenge of Courage
These bonuses demand a test of courage; you must wager them with multiple bets, a total of 6 times on the sportsbook. The gods of luck favor accumulators with 3 or more events, where each event should shine with odds of 1.4 or higher.
5.5. The Timeless Quest
The challenge awaits for 14 days, as your destiny unfolds, and your bonuses must be wagered within this time.
5.6. The Resolve of Destiny
All bets cast from the bonus balance must find their resolution before the balance’s transformation into real gold. Voided and cashed-out bets are not worthy of this quest.
5.7. The Day of Reckoning
When the bonus balance reveals its power, the winnings and bonuses shall part ways.
5.8. The Path Divided
The day of reckoning approaches; when all wagering conditions are met, the bet shall take its form from the real balance, and the winnings will ascend to the bonus balance.
5.9. The Winds of Change
Let it be known that NineCasino retains the authority to alter the saga or amend its Terms and Conditions, as the tides of time may shift without prior warning.
5.10. The Echoes of Tradition
The echoes of the Betting Terms resonate through the ages.
5.11. The Legend Lives On
The legend of Terms & Conditions lives on.
Section 6: The Fabled Loyalty Free Spins
6.1. The Pinnacle of Fortune
The pinnacle of your harvest from play with the treasures of no-deposit bonuses or free spins shall be 50 EUR, 75 CAD, 75 NZD, 75 AUD, 1250 CZK, 900 ZAR, 100 BGN, 375 DKK, 375 HRK, 250 RON, 500 NOK, 21000 HUF, 50 CHF, 200 PLN/PEN, 300 BRL, 50000 CLP, 1000 TRY, 0.7 LTC, 0.0019 BTC, or equivalent, unless the ancient scrolls reveal a different fate.